Frequently Asked Questions

1. What floor plans are available at Exchange at Cedar Creek in Jacksonville, FL?
We offer spacious one-, two-, and three-bedroom apartment homes in north Jacksonville. Each residence features open-concept layouts, premium finishes, stainless-steel appliances, and modern details designed to elevate your everyday living experience. Townhome floor plans are also available.

2. Is Exchange at Cedar Creek pet-friendly?
Yes! Exchange at Cedar Creek is a pet-friendly community welcoming both cats and dogs. We allow up to two pets per apartment, with a maximum weight of 100 lbs per dog. Our community even features a Bark Park and offers special pet welcome gifts at move-in so your furry friends feel right at home.

3. Are utilities included with rent?
Utility packages vary depending on the floor plan. For specific details about which utilities are included or billed separately, please contact our leasing office for the most accurate and current information.

4. What are the available lease terms? Do you offer short-term leases?
Standard lease terms at Exchange at Cedar Creek typically range from 12 to 24 months. Short-term lease options may be available depending on current availability—please contact our leasing team to learn more.

5. What amenities does Exchange at Cedar Creek offer?
Residents enjoy an impressive suite of luxury amenities, including a resort-style pool, 24-hour fitness center, Cyber Café, EV charging stations, and concierge package lockers. Outdoor grilling and lounge areas create a relaxed social atmosphere, while our pet-friendly Bark Park ensures every member of your household feels welcome. Inside your home, you’ll find gourmet kitchens, granite countertops, stainless-steel appliances, in-unit washer/dryer connections, and spacious closets designed for modern convenience.

6. Is parking available for residents?
Yes, residents enjoy ample onsite parking throughout the community. For information about reserved or garage parking options, please contact our leasing office.

7. Do the apartments feature smart home technology or modern conveniences?
Absolutely. Each apartment is designed with contemporary finishes and innovative features, including smart layouts, energy-efficient appliances, and modern design elements that make daily living both comfortable and convenient.

8. Why is Exchange at Cedar Creek one of the best pet-friendly apartment communities in Jacksonville?
We’ve created a community where pets are truly part of the family. With spacious floor plans, a dedicated Bark Park, and a welcoming environment for dogs up to 100 lbs, Exchange at Cedar Creek stands out among pet-friendly apartments near Jacksonville International Airport. Breed restrictions apply—please contact our team for details.

9. Are there any breed or weight restrictions for pets?
We welcome most pets, though some breed restrictions apply. Dogs up to 100 pounds are accepted. Please reach out to our leasing associates for our full pet policy.

10. Where is Exchange at Cedar Creek located?
Our community is located at 14105 Epply Dr, Jacksonville, FL 32218, just minutes from River City Marketplace, I-295, and Jacksonville International Airport. Enjoy convenient access to shopping, dining, entertainment, and downtown Jacksonville—all within easy reach.

11. Which areas does Exchange at Cedar Creek serve?
Exchange at Cedar Creek proudly serves residents throughout north Jacksonville and the surrounding communities, including Oceanway, Airport Center, and the River City Marketplace area.

12. What are the rental requirements?
Applicants must complete an application, provide proof of income, and pass a credit and background screening. Additional requirements may apply—our leasing team can provide full details upon request.

13. Is renter’s insurance required?
Renter’s insurance is strongly encouraged to protect your personal belongings. Some lease agreements may require proof of coverage prior to move-in. Please speak with our leasing team to confirm current policy requirements.

14. What is the policy for ending a lease early?
Our lease termination policies are outlined in your rental agreement and may include notice requirements and applicable fees. For more information about early termination or lease transfer options, contact our leasing office.

15. Does Exchange at Cedar Creek have community rules or quiet hours?
Yes. To maintain a pleasant environment for all residents, we observe quiet hours and community guidelines that promote comfort and respect. A Resident Handbook detailing these policies is provided at move-in.